You may email us at support @ nicericeonline.com with any questions you have and we will be happy to answer them. We will get back to you as soon as possible, usually within 1 business day. We do not list our phone number on the site due to the prevalence of spam and marketing calls. If you would like to contact us by phone or have us call you, just email us for our number or to provide yours and we will contact you as soon as possible. You may email us at support @ sweetbeads.biz if you have a question specifically about our jewelry products. You may also write: Tina Hancock Sales Director Hancock Management International LC PO Box 236634 Cocoa, FL 32923 5539